Terms and Conditions
Diaspora Meds is a company duly registered within the Republic of South Africa in accordance with the Companies Act 71 of 2008. We adhere to the Consumer Protection Act 68 of 2008 (CPA), the Protection of Personal Information Act 4 of 2013 (POPI), and the Electronic Communications and Transactions Act 25 of 2002 (ECTA), including all amendments and regulations thereto.
Conditions of Access
Your access to and use of the Diaspora Meds website, applications, and any third-party platforms licensed to us are governed by the terms and conditions outlined in this agreement. These terms apply regardless of the platform, gateway, portal, or method you use to access or interact with the site. Please be aware that your mobile service provider may impose charges for accessing the site or for usage, such as data or SMS charges, depending on your contract. Diaspora Meds is not responsible for any such charges.
Your Acceptance and Consent
By using the Diaspora Meds site, you expressly agree to the terms and conditions outlined in this agreement. If you do not agree with these terms, please refrain from using the site. When installing or downloading any Diaspora Meds applications, you may be required to accept additional terms or an end-user license agreement (EULA) from a third-party supplier or vendor. By using Diaspora Meds applications, you agree to comply with these EULA terms, establishing a separate legal relationship.
Changes to This User Agreement
Diaspora Meds reserves the right to update this user agreement at any time. We recommend reviewing the agreement regularly to stay informed of any changes. The most recent version of this agreement will apply each time you access and use the Diaspora Meds site.
Your Account
You are responsible for maintaining the confidentiality of your account details, including your username and password, and ensuring that no one else uses them. You are fully responsible for all activities that occur under your account and for any consequences resulting from sharing your access details. Diaspora Meds may refuse to provide products or services if we are unable to verify the information you provide. Any activity under your account will be treated as if you personally conducted that activity.
Payments and Subscriptions
Use of the Website and Digital Wallet
Your access to and use of this website or digital wallet is governed by the terms and conditions outlined below. Continued use signifies your acceptance of all terms and conditions.
Digital Wallet Terms and Conditions
By creating and using a wallet account with Diaspora Meds, you agree to the terms outlined in this section. If you do not agree with these terms, do not register for a wallet account. Diaspora Meds reserves the right to modify or terminate these terms at any time without prior notice. Your continued use of the Wallet constitutes acceptance of any changes. In addition to these terms, using the Wallet is also subject to the terms and conditions of all your existing agreements with Diaspora Meds, its affiliates, and any third-party service providers. You agree to receive communications confirming the setup of your Wallet. If additional information is required to complete your wallet registration, you may be asked to provide such information.
Payment via Credit and Debit Cards (PayFast)
Diaspora Meds accepts payments via credit and debit cards, including Visa and MasterCard, through our secure payment provider, PayFast. Our service provider guarantees that your payment information is secure. You are responsible for ensuring you have sufficient funds to complete the transaction and may incur additional charges if the transaction is rejected.
Payment via Electronic Funds Transfer (EFT)
Diaspora Meds accepts payments via electronic funds transfer at our sole discretion. Orders will not be processed until proof of payment is received. Diaspora Meds reserves the right to charge any additional banking or service fees incurred through this payment method.
Digital Communication and Records
By using the Diaspora Meds site or communicating with us digitally, you consent to receiving communications through various digital channels. Digital records will serve as evidence unless proven otherwise. Diaspora Meds takes reasonable measures to protect your personal information and maintain confidentiality, including using encryption technology. However, we cannot guarantee the complete security of any information transmitted online.
Copyright Notice
All content on the Diaspora Meds website, including but not limited to text, graphics, logos, images, audio clips, and software, is the exclusive property of Diaspora Meds and is protected under South African and international copyright laws. Unauthorized use, alteration, or distribution of any content on this site is strictly prohibited.
Misuse or Abuse
Diaspora Meds reserves the right to limit or restrict access to users of the Diaspora Meds website, social media pages, or mobile applications. We may also delete or remove any content by users that may bring Diaspora Meds, its brand, or its staff into disrepute.
Limitation of Liability
Diaspora Meds shall not be liable to consumers or users for any indirect, consequential, special, incidental, or punitive damages arising from the use of our website, online marketplace, or the supply or resale of any goods or services.
Information and Data Protection
Diaspora Meds is committed to complying with all requirements of the Protection of Personal Information Act (POPI) of 2013. We collect information solely for the purposes of interacting, transacting, and conducting business, including marketing and advertising. Diaspora Meds will cooperate with and assist consumers in exercising their rights under POPI. If Diaspora Meds becomes aware of any loss or compromise of Personal Data, we will notify the consumer immediately and conduct a full investigation.
General Provisions
No Waiver
No failure or delay by Diaspora Meds in exercising any of its rights under these Terms and Conditions will be construed as a waiver of such rights. Any waiver must be explicitly stated in writing.
Severability
If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, that provision will be severed from the remaining Terms and Conditions. The remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.